Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get in Touch with Us Today
Reach Out for Your Custom 3D Printed Designs and Inquiries
Get in Touch with Us Today!
We are here to assist you with any inquiries or support you may need regarding our 3D printed designs. Your satisfaction is our priority, and we strive to provide prompt responses to all your questions. Feel free to reach out to us anytime!
Our dedicated customer service team is available to help you navigate through our products and services. Whether you have questions about our designs, shipping, or returns, we are just a message away. We value your feedback and are eager to assist you!
To contact us, please use the form provided on this page or send us an email directly. We aim to respond to all inquiries within 24 hours. Your input is essential in helping us improve our offerings and serve you better!
Thank you for considering our 3D printed designs. We appreciate your interest and look forward to connecting with you. Together, we can create something amazing that meets your needs and expectations!